Aspiring Technologies IT services include

• Backups/Disaster Recovery
• Communication diagnostics and troubleshooting
• Data Cabling
• Hardware/Software selection and purchasing
• Helpdesk outsourcing
• Internet connectivity selection and installation
• Network administration
• On-site and remote technical support
• Preventative Maintenance
• Project management and implementation
• IT assessments
• System upgrades, new installations and configurations
• Wireless Infrastructure
  

HOME OFFICE

Our hourly rates for home office services are billed in 15 minute increments. On-site services have a 1hr minimum charge.

Remote Services
In many cases we can cut response time through our remote support options. We may be able to connect to your machine, and see exactly what it is you are seeing. This helps to save time, which reduces the total cost for the services you receive.

On-Site Services
When remote services are not an option, we will visit you on-site. Depending on the nature of the problem, we may be able to quickly resolve the issue during this visit. However, in certain cases it may be necessary for our consultants to take your computer back to the office, and complete the necessary work. When a consultant visits you on-site, please make sure to have your OS (operating system) and Drivers discs on-hand. After the work has been completed, one of our representatives will contact you and schedule a time for the computer to be returned. Best of all, our consultant will hook your computer back up – at no additional cost, so there is no need to memorize where each cable connects.

SMALL BUSINESS

Our hourly rates for small business services are billed in 15 minute increments. On-site services have a 1 hr minimum charge.

Support Services Agreement
Outsourcing a portion or your entire company’s IT environment is an important business decision. An Aspiring Technologies support service agreement will minimize downtime and reduce your IT operating costs. All of your systems can be managed and fully documented by our certified consultants. Our services include 24/7 proactive monitoring and response, remote and on-site support, reduced purchasing costs, and more. We include our IT assessment at no cost for anyone who agrees to a 1 year commitment.

Information Technology Assessments
Without the assistance of an IT professional, you may find it difficult to build a successful technology strategy built around your business. If you are not getting the return on investment (ROI) you expected, maybe it’s time for a review. We know what it’s like to work with a tight budget, and we can help alleviate some of the pressure by reviewing your infrastructure, invoices, agreements, and software licensing that pertains to your information technology strategy. With a 1 year support service agreement, there is absolutely no cost for this service.

Remote Services
In many cases we can cut response time through our remote support options. We may be able to connect to your machine, and see exactly what it is you are seeing. This helps to save time, which reduces the total cost for the services you receive.

On-Site Services
When remote services are not an option, we will visit you on-site. Depending on the nature of the problem, we may be able to quickly resolve the issue during this visit. However, in certain cases it may be necessary for our consultants to take your computer back to the office, and complete the necessary work. When a consultant visits you on-site, please make sure to have your OS (operating system) and Drivers discs on-hand. After the work has been completed, one of our representatives will contact you and schedule a time for the computer to be returned. Best of all, our consultant will hook your computer back up – at no additional cost, so there is no need to memorize where each cable connects.